For all matters related to the provision of services or customer support, please use the following channels:

• Email Address: booking@vinumexperiences.com
• Phone Number: (+351) 912 809 747 (Call cost to the Portugal Mobile Network)
• Complaints Book: www.livroreclamacoes.pt
• Dispute Resolution: In the event of a conflict, the consumer may resort to the CNIACC (National Center for Consumer Conflict Information and Arbitration).